Privacy Policy

MMANAGEMI ("MMANAGEMI," "we," "us," or "our") is a digital growth agency providing website design, AI receptionists, marketing services, Facebook & Google Ads management, SEO, and business automation. This Privacy Policy explains how we collect, use, share, and protect information when you visit mmanagemi.org, contact us, book an appointment, submit a form, speak with our AI receptionist, or otherwise interact with our services.

By using our website or services you agree to the practices described in this policy.

We collect information you provide directly and information gathered automatically.

Information you provide:

• Name, business name, email, phone number, and industry submitted through forms.
• Appointment details when booking a consultation.
• Voice recordings, transcripts, caller ID, and message content from AI receptionist calls.
• Content of emails, text messages, and phone calls with our team.
• Budget, goals, notes, and other project details you share with us.

Information collected automatically:

• Device, browser, operating system, IP address, and approximate location.
• Pages viewed, referring URLs, time on site, and interaction events.
• Cookies, pixels, and similar technologies (see Section 4).

• Provide, deliver, and improve our services — including website design, AI receptionists, ad management, SEO, and automation.
• Respond to inquiries, schedule appointments, and follow up on quote requests.
• Send service updates, proposals, invoices, and account communications.
• Personalize your experience and measure the performance of our website and campaigns.
• Send marketing communications where permitted (see Section 9).
• Protect against fraud, abuse, and unauthorized access.
• Comply with legal obligations.

We use cookies, pixels, tags, and similar technologies to run the site, remember preferences, measure traffic, and support advertising. This includes analytics tools and conversion pixels from providers such as Google and Meta.

You can control cookies through your browser settings. Blocking some cookies may affect how the site functions.

We rely on trusted third-party providers to operate our services. These may include hosting, analytics, email delivery, CRM, scheduling, advertising, payment processing, and AI/telephony platforms. Each provider handles data according to its own privacy policy. Common categories include:

• Website analytics and tag management.
• Google Ads and Meta (Facebook/Instagram) advertising platforms.
• Calendly or similar scheduling tools.
• Email, SMS, and Slack notification providers.
• AI receptionist and voice/telephony providers.

We use administrative, technical, and physical safeguards designed to protect your information, including encrypted transport (HTTPS), access controls, and vetted infrastructure providers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To exercise these rights, email info@mmanagemi.org. We will respond within the timeframe required by applicable law.

With your consent or where otherwise permitted, we may send you marketing emails, texts, or calls about our services. You can opt out at any time by clicking the unsubscribe link in an email, replying STOP to a text, or contacting us directly. Transactional messages related to active services will still be delivered.

Our services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes may be communicated through the site or by email.

Questions about this policy or how we handle your information?